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Paradigm Pioneers, INC
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School / Organization
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School Code Not in List
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CHA
CPAMC/NJID
CPL
CROSSROADS Academy
DGS
ECLC of New Jersey Business Office
ECLC of New Jersey Chatham
ECLC of New Jersey CPS of NJ
ECLC of New Jersey Helene’s Thrift Store
ECLC of New Jersey Ho-Ho-Kus
ECLC of New Jersey PRIDE
ELKS Elementary School
ELKS High School
ELKS Adult Training Center
GBA
Honor Ridge
IVY
KKI
MA
Matheny
Midland Day Hab/Pre-Voc
Midland Employment
Midland Residential
Midland School
NECHN Therapeutic School & Preschool
P.G. Chambers School
Paradigm Pioneers
PHX
SDP
SES
TTA
WBA
WGA
Staff / Contact
E-mail Address
Phone Number 123-123-1234 x1 (For ext. use letter x)
Location / Room
Computer / Device
Request Category
------Select Category-------
Select the problem best described from this list:
Email - Delete Account
Email - New Account
Email - Other issue
Email - Password Reset
Email - SPAM, PHISHING, or VIRUS issue
Email - Access to POP email on my phone.
Email - Add Alias
Email - Change Name(Old Account will be deleted if not on Exchange server)
Email - Disable e-mail account
Email - Enable e-mail account
Email - Send list of e-mail accounts
Copier - Printing or Scanning Error
Copier - Printing Setup
Copier - Address Book Setup
Copier - Other
Printer - Error Printing
Printer - New Setup
Printer - Out of ink/toner
Printer - Paper Jam
PC - Access to shared drive/folder
PC - Anti-Virus/Spyware/Pop-Ups
PC - Blue Screen
PC - Damaged (Please describe)
PC - Hardware (Speakers, CD , Mouse, Keyboard...)
PC - Maintenance request (Slow/Freezing/Noise)
PC - Multiple (List each problem)
PC - New Setup
PC - No Power
PC - Reboots
PC - Software install or repair
PC - Question - How do I use/do _________?
PC - Adaptive Device install or issue
PC - Financial software (Quickbooks, Peach Tree)
Monitor - Blank
Monitor - Poor Image (fuzzy, dim ,missing colors)
Home PC help/repair (Additional Cost may apply)
PPIHX School System - Add user account
PPIHX School System - Disable user account
PPIHX School System - Error (Provide call back Number and Extension or Cell)
PPIHX School System - Feature Enhancement (Provide call back Number and Extension or Cell)
PPIHX School System - Question/Training (Provide call back Number and Extension or Cell)
PPIHX School System - Archive Request
SmartBoard - Computer Problem
SmartBoard - Projector Problem
SmartBoard - Screen Problem
Working From Home Remote Access issue (SSLVPN, Perimeter 81)
Network Down - No Database Access
Network Down - No File Server Access
Network Down - No Internet Access
Network Down - PC has no connection to Network
Server - Backup Server
Server - Beeping
Server - FireWALL
Server - New User Account
Server - Security, Folder Shares
Server - Website Access/Blocking (Must provide web address)
Quote needed for new Technology
Remove Old Hardware
More Info re: technology strategies available
Building Maintenance (Non Computer Issue)
Other
SEND PPIHX MY IP ADDRESS
STATUS REPORT (for PPIHX Staff use only)
WORK ORDER SYSTEM TEST
Date of request
Severity
--------Select Severity---------
FYI
HIGH
LOW
MEDIUM
Detailed description of symptoms or events leading to request:
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